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SERVICES
MINITEL NEXT: Complete service for our partners
Installation
Minitel NEXT's specialized technical team provides consulting and installation services for most of the portfolio's products. She is highly qualified and, even more important, she has experience and knows the details that make the difference. Whether installing, configuring or managing the chosen solution, at Minitel NEXT we offer complete support for the entire range of products we sell for faster problem resolution,_cc781905-5cde-3194-bb3b- 136bad5cf58d_no complications.
Available for most off-the-shelf hardware solutions. We configure before we deliver.
Service of
preconfiguration
Consultancy
Technology is constantly changing and Minitel NEXT recognizes the challenges of partners and their customers. Therefore, we provide an extensive range of consultancy services to help you with the implementation of technologies, ensuring that the solutions are optimized and working smoothly and that the configurations reflect the environment in question.
pre-sales consulting
pre-sales consulting
To ensure complex deployments meet customer expectations (on-site planning to adapt hardware and software configurations to customer's exact needs).
On-site technical support
On-site technical support
We provide technicians to travel to the facilities of customers to identify and solve their specific problems, with maintenance or “by the hour” contracts.
Manufacturer specific consultancy
Manufacturer specific consultancy
That ensures that products are working correctly and that the configurations are suitable for the required environments.
WEBROOT | More profitability and better services for SMEs
PARTNER SUPPORT
What distinguishes us is our culture, completely focused on the partner. We go to the line for our partners.
João George,
Strategy Director at Minitel NEXT
We believe that the choice of solutions adapted to the specific needs of the national market depends on working together and, therefore, our support to partners goes far beyond the solutions we distribute.
We have a multidisciplinary, dedicated and qualified team, with communication adapted to the Portuguese market, which helps you to select and use the most suitable tools for you.
Tailor-made and turnkey marketing
Solution guides, creation of tailor-made campaigns, adapting the context to our reality, email templates, social media communication, video production.
A qualified team to support you
Reactive and available, with the freedom to act quickly, our salespeople and specialized technicians help to choose the solution that best adapts to the needs of customers and in the implementation of projects both in pre-sales and in post-sales.
Seminars, technical and commercial webinars, online demos
Participate, throughout the year, in our webinars and discover our solutions, their advantages and how they adapt to your customers, without leaving your office.
Dedicated technical support
Our internal team, consisting of certified technicians, accompanies you in the installation, maintenance and support of the solutions. Installation, configuration and integration services for turnkey solutions, choose the formula that suits you.
Consulting services
If you need personalized assistance for installation or configuration, opt for personalized assistance by a Minitel NEXT technician.
Certified technical training
Collective or individual, on request, for most of the solutions we distribute.
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