MSP | Managed service providers
The IT services market has evolved and more and more companies are turning to managed services. But responding to this trend and business opportunities means revising your team's model, tools and organization.
An MSP is a computer services company that proactively manages customers' computer systems remotely and, through a recurring revenue model, improves efficiency and lowers their costs. They use RMM solutions to solve technical problems remotely at workstations and servers, while managing the computers of several clients.