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SERVIÇOS
MINITEL NEXT: Serviço completo para os nossos parceiros
Instalação
A equipa técnica especializada da Minitel NEXT disponibiliza serviços de consultoria e instalação para a maior parte dos produtos do portfólio. É altamente qualificada e, ainda mais importante que isso, tem experiência e conhece os detalhes que fazem a diferença. Quer seja na instalação, configuração ou gestão da solução escolhida, na Minitel NEXT oferecemos um suporte completo para toda a gama de produtos que comercializamos para maior rapidez na resolução de problemas, sem complicações.
Disponível para a maior parte das soluções de hardware prontas a funcionar. Configuramos antes de entregarmos.
Serviço de
pré-configuração
Formação para ajudar a integrar as soluções da Minitel nos seus próprios ambientes.
Consultadoria
A tecnologia está em constante mudança a Minitel NEXT reconhece os desafios dos parceiros e dos seus clientes. Por isso, disponibilizamos uma oferta extensa de serviços de consultadoria para o ajudar na implementação das tecnologias, garantindo que as soluções estão optimizadas e a funcionar sem problemas e que as configurações refletem o ambiente em causa.
Consultadoria pré-venda
Para garantir que implementações complexas satisfazem as expectativas dos clientes (planeamento no local para adaptar as configurações de hardware e software às exatas necessidades do cliente).
Suporte técnico on-site
Disponibilizamos técnicos se deslocarem às instalações dos clientes para identificar e resolver os seus problemas específicos, com contratos de manutenção ou “à hora”.
Consultadoria específica do fabricante
Que assegura que produtos estão a funcionar corretamente e que as configurações são adequadas aos ambientes requeridos.
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SERVICES
MINITEL NEXT: Complete service for partners
Installation
Minitel NEXT's specialized technical team provides consulting and installation services for most products in the portfolio. She is highly qualified and, even more importantly, has experience and knows the details that make the difference. Whether in the installation, configuration or management of the chosen solution, at Minitel NEXT we offer complete support for the entire range of products we sell, for greater speed and ease in solving problems.
Available for most hardware solutions out of the box. We set it up before we deliver.
Service of
pre-configuration
Training to help integrate Minitel solutions into their own environments.
Consulting
Technology is constantly changing and Minitel NEXT recognizes the challenges of partners and their customers. For this reason, we offer an extensive range of consultancy services to assist you in implementing the technologies, ensuring that they are optimized, working smoothly and that the configurations meet the environment in question.
To ensure that complex implementations meet customer expectations (on-site planning to adapt hardware and software configurations to exact customer needs).
Pre-sales consultancy
We provide technicians to go to the facilities, to identify and solve specific problems (maintenance contracts / hourly)
On-site technical support
That ensures that products are working properly and that the settings are appropriate for the required environments.
Manufacturer-specific advice
GDPR SERVICE - Technical-Legal Evaluation
The GDPR Service - Legal Technical Assessment is a tool developed by Minitel NEXT, in partnership with Dumont dos Santos, which consists of the elaboration of an analysis report of compliance and preparation of the company for the General Data Protection Regulation.
What does the Analysis Report consist of?
It consists of a set of assessments that make it possible to understand the needs of the company, as well as its current and projected level of preparation. In this report, a diligent study of the current situation of the company in the Technological, Legal and Procedural aspects is carried out, creating an instrument that will allow the company to prove to partners, regulators and any other actors that it has initiated a responsible process to understand its situation and carry out the necessary corrections.
This report may or may not be communicated to CNPD, so that the instrument can clarify the organism regarding the company's compliance with the GDPR, as well as a demonstration of the actions taken by the company, proving the competence in preparing it .
What is the added value of this service?
The advantage of this tool being produced by Minitel NEXT, in partnership with Dumont dos Santos, is that it is prepared by competent bodies and external to the company, in this case, by a value-added distributor with more than 30 years of history and extensive experience in information technology and by a legal intervener with over ten years of experience, bound by the secrecy of justice.
Contact us and learn more about the Technical-Legal Assessment Service
Service Table
Learn more about Minitel NEXT services
Talk to us, clarify all your questions and discover all the advantages of our services.
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