Management and maintenance of computer parks
Finding a solution that simplifies the provision of daily services to customers, avoids the frequent dispatch of technicians to the site and that corrects 90% of problems remotely is essential, not only to be able to support more customers, without having to increase the technical team , but also to improve the quality of service and reduce costs.
ConnectWise Automate is an RMM solution (remote control and management) that allows you to solve service and network problems through the proactive management of your customers remotely. Enables a 360 ° view of the computer park, thanks to a single administration console.
Real-time, simultaneous and centralized management of multiple clients, to eliminate errors before they become problematic
Automation of frequent tasks, so technicians can focus on more complex problems and provide better services
Full visibility of endpoints and users for quick reaction as soon as the error occurs, without any interruption from users
RMM solution that allows you to improve IT performance through auditing, management, supervision, support and reporting of problems at stations and networks