IT Documentation Solution
Develop your IT support activity with IT Glue, the world's leading software in IT documentation.
AIT Glueit's a cloud platform, that allowsorganize asset documentation(computers, servers, network devices, domains, SSL certificates, etc.) and services your customers use(mail server, backup, management, antivirus, WiFi, etc.) erelate them, creating a kind of 'Wikipedia' thatdocuments everything you need to know about your customer.
IT documentation cloud platform
allows you to document all aspects of the client's network, computer, server, printers, mobile devices, inventory, passwords, domains, SSL certificates, software, deadlines and procedures
Search and correlation of information
very powerful functionalities, through which it is possible to find all the information you need, when you need it
Centralization of all IT documentation
in one place, with the integration of PSA/RMM platforms, improving the efficiency of technicians and the quality of the assistance provided to the customer
WHAT ARE THE MAIN ADVANTAGES?
all the information in one place, with easy access
Higher quality of service
knowledge sharing, so more people can respond to customers
New technicians quickly operational
they have the information easily available, without the need for another technician explain everything
Frees up technicians' time
who don't need to explain to colleagues how the client's processes/network work
the platform alerts you to domains, licenses, guarantees or anything else that is expiring
can decide which technicians can view certain information and modify documentation